The following terms and conditions apply when using your MV Text account. You automatically accept these terms and conditions when you create your account and use the service. If you do not agree to any of the terms and conditions contained in this document, then you must not create or use MV Text account.

Information Accuracy
You agree that all the information you provide when registering with MV Text is accurate, correct and your own. You agree that if your information should change at any time, then you will contact our Customer Support using the means provided and notify us of the changes promptly.

Acceptance
MV Text reserves the right to revoke any account. Accounts may be closed or suspended at any time, and MV Text has the right to do this without prior notice and without refund if you are found or suspected to be in breach of the terms laid out in this document.

Abuse of the System
Any attempt to abuse the system through use of improper actions or other methods is strictly forbidden. Causing disruption to the service or other users and using false account details will lead to criminal prosecution.

Using Customer Support
Using the Help section in your MV Text online account, you can send a request to Customer Services for support. We have a zero tolerance policy regarding abuse, and any account sending abusive or threatening messages (including messages that contain swearing) to Customer Support will be terminated immediately and without refund.

Response Time
Our turnaround time for Customer Support request is 24 hours. All support requests will receive an auto response message to confirm receipt. If you do not receive an auto response message at your specified e-mail address, then you should resubmit the request after 24 hours if a Customer Support representative does not respond.

Changes to the System
The system, including all pricing and coverage, is subject to change at any time without prior notice.

Abuse of the System
Any attempt to abuse the system through use of improper actions or other methods is strictly forbidden. Causing disruption to the service or other users and using false account details will lead to criminal prosecution.

Credit Purchase
You will be notified via SMS of your purchase status, usually within Seconds. Accounts may be closed or suspended at any time, and MV Text has the right to do this without prior notice without refund if you are found or suspected to be in breach of the terms laid out in this document.

Refund
There will be no refund of the service/package once purchased.

Network Problem
MV Text will not be responsible for delays due to problems occurring to the network operators. However, MV Text will be responsible to deal with the network operators to solve the problem.

Delivery
MV Text will not be responsible for delivery failures. No refunds will be given for messages that are not delivered or for messages for which delivery confirmation is not available. If you discover a problem with delivery, you must cease sending to the affected destinations and contact our Customer Support.

Content
You agree that you will not send SMS messages containing illegal content as defined by the laws of Maldives. It is illegal to send large volumes of SMS messages to unrelated recipients (SPAM) and also to send abusive or threatening SMS messages. MV Text will always assist law enforcement agencies in the case of a breach. However, you can send large volumes of SMS messages to contacts within your own organization or your network.

Abusive Messages
It is illegal to send abusive or otherwise harmful messages. You should note that this service is not anonymous and that all actions conducted within your account can be traced. MV Text will always assist law enforcement agencies in the case of illegal activity.

Message Logs
All SMS messages sent or received to or from your MV Text account are logged in a secure location, and this information will be retained in accordance with this document. Logs are kept private and confidential. Law enforcement agencies will be granted access to these logs on request.

Changes to the Terms and Conditions The Terms and Conditions are subject to change at any time and will be made available at this address. Once posted here, these terms are effective immediately and you automatically accept them during your next interaction with the MV Text service. Therefore you should always check these terms before using MV Text.